Privacy Policy

Makeba Inc. is committed to protecting your personal information and your rights. Please read the policy carefully.

Makeba Inc. Privacy Policy

Makeba Inc. (hereinafter referred to as "Makeba") is committed to providing the highest level of security and privacy regarding the collection and use of our customers' personal and transactional information on our mobile applications, as well as that of all visitors to our web site. Personal information may be collected through the submission of account applications, KYC onboarding, participation in promotions and engagement in transactions. A detailed description of Makeba's Privacy Policy is provided below which explains what you can expect from us and what we need from you in relation to your personal data. You must read this carefully as this policy is legally binding when you use our application and services.

If you have additional questions regarding the privacy of your personal information, contact us via privacy@makeba.money.

1. How do we protect your personal information

  • We use secure servers to store personal information, and all payment transactions are encrypted using Transport Layer Security technology.
  • Transmission via the Internet is not completely secure, so any transmission is at your own risk. We use strict procedures to prevent unauthorized access.
  • Access is limited to employees with a business reason to know. Employees are trained regularly on confidentiality and data protection.

2. Information we may collect from you

  • Information you give us: Name, email, phone, ID, financial info, address, social media details, photos, etc.
  • Information we collect automatically: IP, login info, browser type/version, time zone, clickstream, page interactions, and phone calls to support.
  • Information from other sources: Banks, business partners, advertising networks, analytics providers, credit agencies.
  • Information from social media networks: Name, profile image, email, and other contacts if you connect social accounts.

3. Cookies

Our Services use cookies to distinguish you from other users. This improves the user experience and helps us optimize the Services.

4. Uses made of the information

  • Fulfill contractual obligations and provide services.
  • Comply with legal and regulatory requirements.
  • Notify about changes in services.
  • Ensure safety and security of Services.
  • Administer and improve Services, including analysis, testing, research, and surveys.
  • Measure and improve advertising effectiveness.
  • Enable participation in interactive features.

5. Disclosure of your information

  • We may share data with affiliates, business partners, suppliers, and sub-contractors for contract execution.
  • Analytics and search engine providers may assist in site optimization.
  • We may disclose data to third parties for business sale, legal compliance, fraud prevention, debt recovery, insurance assessment, or system improvements.
  • We do not maintain a public list of all third parties but will provide information upon request.

6. Where we store your personal data

  • Data may be transferred and stored on secure servers provided by third parties.
  • Passwords for access are your responsibility. Keep them confidential.
  • Transmission over the internet carries risk; we use strict measures to protect data.

7. Data Retention

  • Data may be stored beyond account closure as required by law.
  • We delete data no longer required by relevant laws.
  • Retention period is generally 7 years.

8. Your rights

9. Access to information

You may request access to the information we hold about you under applicable laws.

10. Changes to our privacy policy

Updates will be posted on this page and, where appropriate, notified via email. Please check regularly for changes.

11. Contact

Questions or requests regarding this privacy policy can be addressed to privacy@makeba.money.