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Quick answers, clearly explained.
Enter your phone number, full name, and email. Accept the Terms & Conditions, then create a PIN. To send your first transfer, verify your identity with a valid ID, passport, or driver's licence.
A valid, non-expired document: national ID card, passport, or driver's licence.
Your recipient gets notified the moment the transfer arrives. They visit their nearest Makeba agent, show their ID, and collect the cash. No bank account needed.
Yes, as long as the recipient hasn't collected the funds and you're within the cancellation window. Full conditions are in our Terms & Conditions.